🔗 Share this article The popular messaging app Users Share Anger Over Planned Costs for Saved Images and Footage "Half of my life is archived on the platform, and now they demand us to cover the cost for it." Negative ratings and a feeling of inequity have flooded online discussion since the messaging service joined the latest tech firm to start charging for a service that people previously accessed for free. The company behind Snapchat revealed in the fall that it would begin imposing fees people if they have more than five gigabytes worth of archived images and videos stored as Memories. For many, these past uploads function as a portal to bygone days – driving some to blast the firm of "profit-driven motives" in comments on social media and unfavorable reviews on mobile app marketplaces. Alternative Options The company has equated its premium storage tiers to those made available by tech giants for smartphones. As another possibility for users unwilling to subscribe, members have the ability to export their saved content – which for certain users span large volumes – to their device. Snap mentioned that only a limited group of subscribers would be affected by the new policy. It also acknowledged that it was "inherently difficult to shift from accessing content at no charge to covering the expense" – but suggested it would be "worth the cost" for users. Many criticising the change online seem to disagree. User Backlash An online petition dubbed the fee a "reminiscence fee", with participants describing it "Orwellian" and "outrageous" – while an individual vowed to quit the application again. Meanwhile, in a negative review on the digital platform, a person calling themselves Natacha Jonsson said it felt "deeply unfair". "Based on my understanding of millennials, most of us have a long history of memories on the platform," they wrote. "The vast majority only remained on the platform mainly for that feature. 5GB is absolutely nothing when you have extensive collections of recordings... Goodbye to the app." Additionally, Guste Ven, a university student media studies major in a major city, posted on a social network her intention to uninstall the application. "I concluded that I needed to download all my saved content as quickly as possible," she mentioned. "The vast majority of my youth have been recorded through my saved snaps, all of the images in there are really important to me." "It just doesn't make sense to start charging users for something that has been complimentary for so many years." Unspecified Pricing The company has not yet said how much subscription tiers would cost in the United Kingdom – only that they are part of a "phased international launch". However a young adult Amber Daley, who resides in the city, commented in a post on the video service that she would be "devastated" by these fees. She mentioned that the service had become "a regular habit" since she first joined in 2014. Although she acknowledged she recognized the platform needed to make money, the user indicated that the Memories feature holds greater significance than the corporation may have realized. "I think it's quite an unfair move to impose fees on your subscribers who have been faithful and dedicated," she commented. "This feature is more than a name, these are our real-life recollections." Expert Analysis Firms choosing to require payment from users for a function that was once complimentary is a common practice, and countless individuals subscribe to options like digital backup services to backup their images and clips from their smartphone. The fact of archiving content in the cloud – which some in the tech industry often describe as simply "somebody else's computer" – is that it requires funding. "Hosting vast amounts of saved content on the platform demands considerable investment," online expert a tech commentator commented. "The platform has to try to find a approach to cover the cost of archiving, network usage, copies, file sharing, security measures – all that stuff." But the consultant noted that introducing fees for a service that had previously been free, and users had been encouraged to use as such, may feel like a "deceptive practice" for some. "Moving the goalposts after people have created this huge digital archive doesn't really sit right," he explained. In the view of countless individuals, he added, "Saved content is more than stored files, they're sentimental records." The sentiment was reflected by those leaving unfavorable comments, with a user calling their Snapchat photos and videos "deeply important to me". "[Memories] have each part of my life within them from celebrations of new family members' births, grieving for lost relatives, times spent with loved ones, [and] my whole teenage years," they wrote. Research Perspective An academic expert, a university scholar at Utrecht University in the the Low Countries, said that the company's action shows the consequences of commercial platforms being used to store meaningful individual recordings. "They benefit from this confidence, interdependence, and presumption of never-ending access, which even encourages certain individuals to stay on the service or keep accessing it in order to scroll back through their archive," she explained to the BBC. "However these are not benevolent guardians of individual recollection."